Beta period
ZenBox is currently free. No charges, no refunds needed. When paid plans launch, this policy takes effect.
14-day refund window
New paid subscribers can request a full refund within 14 days of the first charge for any reason. Email support@utkarshkr.in with your account email and order ID.
After 14 days
Subscription fees are non-refundable after the 14-day window. You may cancel any time and continue using the paid features until the end of the current billing period.
Subscription cancellation
- Cancel from Settings → Billing any time.
- Cancellation stops the next renewal. You keep paid access until the current period ends.
- We don't pro-rate refunds for partial months.
Auto-renewal disclosure
Paid subscriptions renew automatically on the same cycle (monthly or yearly) you selected at checkout, charged to the payment method on file. We'll email you a renewal receipt every time. Cancel any time before renewal to avoid the next charge.
Failed payments
If a renewal payment fails, we'll retry for up to 7 days and email you. After 7 days of failed retries, the account is downgraded to the free tier — your data is preserved.
Chargebacks
Please contact us before filing a chargeback — we'll almost always resolve it faster. Chargebacks may result in account suspension.
Contact
Billing questions: support@utkarshkr.in